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Privacy Policy

Last updated: December 1, 2024 | Your privacy is our priority

We protect your data like our own

Data Protection

Enterprise-grade encryption and security measures to protect your personal information

Your Control

Full control over your data. Access, modify, or delete your information anytime

Transparent Practices

Clear information about how we use cookies and track site usage

Our Commitment to You

At Bookmipg Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.

Introduction

Welcome to Bookmipg Hotel. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, when you use our platform, services, and applications.

By using Bookmipg Hotel services, you consent to the practices described in this Privacy Policy.

We collect several types of information to provide and improve our services:

Personal Information:
  • Contact Details

    Full name, email address, phone number, home address

  • Identification

    Government-issued ID details for verification (when required)

  • Payment Information

    Credit card details, billing address (securely processed by PCI-compliant providers)

Booking Information:
  • Travel Details

    Destination, travel dates, number of guests, special requirements

  • Preferences

    Room preferences, loyalty program information, special requests

Technical Information:
  • Device & Browser

    IP address, browser type, device information, operating system

  • Usage Data

    Pages visited, search queries, booking history, click patterns

We use the information we collect for various business purposes:

  • Service Delivery

    Process bookings, send confirmations, manage your account, provide customer support

  • Communication

    Send booking updates, promotional offers (with consent), important service announcements

  • Personalization

    Tailor search results, show relevant offers, remember your preferences

  • Security & Fraud Prevention

    Verify identities, prevent fraudulent activities, protect our platform

  • Improvement & Analytics

    Analyze usage patterns, improve our services, develop new features

We may share your information in the following circumstances:

  • With Accommodation Providers

    Share necessary booking details with hotels for reservation processing

  • Service Providers

    Trusted partners who help us operate our platform (payment processors, analytics)

  • Legal Requirements

    When required by law, court order, or governmental regulations

  • Business Transfers

    In connection with mergers, acquisitions, or sale of company assets

🔒 We never sell your personal information to third parties for marketing purposes.

We implement robust security measures to protect your information:

  • Encryption

    SSL/TLS encryption for all data transmissions, AES-256 encryption for stored data

  • Access Controls

    Strict access controls, multi-factor authentication for staff, regular security audits

  • Payment Security

    PCI-DSS compliant payment processing, tokenization for card details

  • Regular Monitoring

    24/7 security monitoring, intrusion detection systems, vulnerability assessments

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use:
  • Essential Cookies

    Required for basic site functionality and security

  • Performance Cookies

    Help us understand how visitors interact with our website

  • Functional Cookies

    Remember your preferences and settings

  • Marketing Cookies

    Used to deliver relevant advertisements (with your consent)

Cookie Control: You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect website functionality.

You have the following rights regarding your personal information:

  • Right to Access

    Request a copy of your personal data we hold

  • Right to Rectification

    Correct inaccurate or incomplete information

  • Right to Erasure

    Request deletion of your personal data

  • Right to Restrict Processing

    Limit how we use your data

  • Right to Data Portability

    Receive your data in a machine-readable format

  • Right to Object

    Object to certain types of processing

We retain your personal information only for as long as necessary:

  • Active Accounts

    While your account is active and for 3 years after last activity

  • Booking Records

    7 years for financial and tax compliance purposes

  • Marketing Data

    Until you unsubscribe or withdraw consent

  • Technical Logs

    Up to 2 years for security and analytics purposes

Your information may be transferred to and processed in countries other than your own:

  • Global Operations

    We operate globally and may process data in various countries

  • Adequate Protection

    We ensure appropriate safeguards for international data transfers

  • Legal Compliance

    All transfers comply with applicable data protection laws

Privacy Questions?

Contact our Data Protection Officer for any privacy-related inquiries or to exercise your rights.

Data Protection Officer: Sarah Johnson | Response Time: Within 48 hours

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our platform and updating the Last updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

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